Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Bad services | News #63182

Airtel
Bad services

My name is B.H. RAJ GOPAL my contact number is 9959609497

i am living in hyderabad and i have life time incoming offer from Airtel.

.

on date29-11-09 time6:56:24 am a message from airtel service came its number was 55381

it stated that "thank u for subscribing for daily jokes and 1rs will be deducted daily from ur account"

i was totally surprised with the sms that i got from airtel . i never subscribed for any type of joke messages from airtel.

situation started getting worse

Airtel network started repeatedly sending messages like "sim card registration failed" and Airtel signals from my cell phone started disappering.. whenever i went to message inbox and typed some message

Airtel network

sended messages like "operation failed". This was happening repeatedly many times.

i felt like frustrating and i was unable to send any messages from my cell phone.i even got feared that if i would recharge my account balence wheather Airtel would provide proper service or not?

i contacted customer care executive of Airtel and told about this problem but the executive was not bothered

and he simply disconnected my phone.

i even got more frustrated when my friend gave a call to my cell phone Airtel started telling that

"my phone is switched off please try again later"

while my phone was switched on.

this is a worst experience that a customer can have from a network.

recently i got a message from Airtel on date12-12 time7:27pm

it stated that "your benefit validity of RC 26 message offer ends tommorow"

is Airtel trying to fool customers?

i recharged my account balence with RC11 message offer on 11-12

and it was valid till "26-12"

i use my cell more for sending messages and i really had worst experiences from Airtel network.

i am helpless please try to solve my problem...


Company: Airtel

Country: India

Category: Telecommunications

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