FILE A COMPLAINT

Airtel
Recharged with SMS Pack but still getting charged for it

Hi,

I got the Airtel Prepaid SMS Pack (of Rs. 88, saying Unlimited STD and Local SMS 700/day for 30 days).

I recharged my cell with the Rs. 88 on 2nd March, TransID 530499569. Recharge was successful. And it was working fine. But from 4th March evening, I am getting separately charged for my SMSs, I have been charged Re. 1 per SMS.

Please look into this matter ASAP. And also, I will request you to please revert back the extra money charged to me

Author: Pratha Jain

Company: Airtel

Country: India

Category: Telecommunications

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