I have subscriber to Airtel Post-pad service 8 month back and my outgoing calls are bared due to exceed in my credit limit. As per my information my credit limit is more then 9000 and my usage was approx. 8000 Rs. Without any previous information my outgoing calls are bared not even out going they cancel my registration also.
Now after one month they are calling using different name and harsh my relatives. If they want to meet me or communicate me why not they are using my office number. I have a lot of Issue regarding there services right Now I want to Compliant against Airtel.
I mention all my complains below:
(1). After purchasing new connection Airtel has charged aprox Rs. 700 without any reason. I can’t request for any "Hello Tunes" but the gave me a “hello tune”. At my very first bill they charge me a very huge amount (700). I called to Customer Care they were just tried to piss me off though they didn't care about my problem. So the issue has been closed. I wasted too much time and money in talking to Customer Care but they did nothing.
(2). without any previous information my outgoing calls are bared.
(3). Harassing my family member and friend using different Identity and name.
Can someone give me a proper guideline regarding this Issue.
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