This is ravi facing unnecessary deduction from my mobile balance. since march 16, I have been receiving the message "Thanks for using Bolly subscription service from Airtel. You have been charged Rs.10", "Thanks for using cricket subscription service from Airtel. You have been charged Rs. 10" as such, almost daily reducing my balance. I also called to the number 121 to put forward my complaints. the reply came from them positively that they would unsubscribe whatever the thing may be. Had been happy for a day. then again I started receiving the same messages. I also dialled *321*451# and asked to unsubscribe. I got a reply conveying that the package would be unsubscribed. But it wasnt.
Again I received a message yesterday saying, "Thanks for downloading musicfrom Airtel. You have been charged Rs.30" and another Rs.10 for cricket subscription.especially I receive the messages only between 4 - 5 at morn. It makes me nervous at the very morn. this is really unfair.
I surely assure that I have never ever asked for any such subscriptions. But the thing is getting out of control. I have nearly lost Rs.90 from my balance without any reason neither it proves to be of any use to me. Also the help lines are barred since two days.
I want an immediate action from the other side for you are losing my trust. Or else i have no other go. I will have to discard my name from your customers list. Hope i would receive a good reply.
my mobile no is 9952052938
do reply before i lose any more from my balance . that would leave you on a safer place.
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