Fade up with the customer care
To
The Senior Manager (Customer Care)
Sir,
Re:- Replacement of Nokia N97 set Colour White Serial no. 6417182061929
We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems. The Memory Card datas are vanishing automatically. Then after removing and reputting it, the datas come back. The phone also hangs. buy 2 3 new charger but phone not taking charging, battery backup is very low, some time its automatically swiched off, Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
Rekha kothari
9999973829
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