Dear Sir / M
Good Morning..
Mobile # 99087 33628
This is Sathish from Hyderabad, I have Airtel prepaid card and I'm using the same no. for past 30 months
1. From past 2 times ism unable to receive any calls on roaming from local no.'s (i.e) I'm a frequent traveler to Chennai. While I'm staying in Chennai if my relatives try to reach me they receive a message as all lines are busy so unable to connect (even I'm very close to them and not using my phone) but i will receive a message with current balance and call cost as Rs. 0.00. (As soon as i reach AP border again it will get active so what is happening while Roaming any how you people charging at high rate for Rs. 1 for incoming calls (Local/STD) out going Rs. 1 for Local and Rs. 1.50 for STD)
2. I'm unable to reach customer service executive with Customer Care # 121.This # will take me to end and ask me to wait to connect customer service executive and immediately it will give the reply as "The number which you have dialed is invalid please check your no" and disconnect the call.
3. I'm unable to activate my GPRS Service from 29/05 morning onwards whenever I'm trying to connect internet it gives an error message as "Subscribe to packet Data first" On 28/05 I activate my plan with Rs.24 for 200 MB usage valid for 3 days.
I believe the below reasons shows you very clear that your service is very worst now a days.
Please reply to this mail immediately and you can reach me @ 99087 33628.
Regards,
K. Sathish Babu
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