I don't know if anyone is hearing me or will this mail me reaching the right person... seriously doubr the credential of this company now...
I had taken a airtel pre-paid mobile sim some 4 years back and since then I have been using it regularly. But to my surprise the outgoing calls have been debared due to reasons unknown to me. On calling the customer care (after much attempts) i finally get to know that the number that I am using has been registered under someone eles's name with a different address. While purchasing the sim I had submitted all the required documents like address proof, id proof etc but surprisingly I realise that a company of such high repute like airtel does not manage its database properly. I also realise that in the current political scenerio where there is so much of terrorisiom etc it is highly risky of using services of such companys.
Overall I feel Airtel on which I had relied so much and had always suggestted my freinds that it is one of the best telecon companies and must always prefer to use its services, I all of a sudden feel cheated and unnecessarily harassed due to the misdoings of the company.
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