» Telecommunications » Review / complaint: Airtel - Plan change | News #66708

Plan change

Ef no 8713224‏

airtel landline no - 43538928


on 22nd of october, i have called airtel customer care and spoke with your executive named nisha and enquired about a new broadband connection. (Already iam using two more broadband connection no is 4553 6162 & 42064349). Now i want to change my 43538928 to a new combo plan i.e., 25 hours of internet free plan (the same plan iam using in 45536162). she registered and promised that within 48 hours you will have a broadband connection. Till now i didn't hear any call or person from you regarding this. nearly 5 to 6 times i called your customer care regarding this but there was no proper response. Is this is fair to airtel Ltd. Nearly 8 years iam using airtel connection, so far i didn't face this kind of problems. I always suggest airtel for all my friends, but now i ashame to say that iam an airtel customer. Will you resolve my problem, or else have to complaint to higher authorities.


Company: Airtel

Country: India   State: Tamil Nadu   City: Chennai

Category: Telecommunications


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