My mobile number got deactivated without further notice.
my phone number: 9897549471
i wanted to recharge my card yesterday evening in kerala (i did that
already several times in fort cochin and it worked fine) - yesterday i
got a recharge confirmation for 3.33 Rs talktime for 333 Rs... Trans
ID 1630449154.
i called customer care in kerala - they said they cannoit help me
because my SIM is not from Kerala. then i got the following customer
care number: 9935199351 for uttaranchal..i tried calling several times
but nobody was able to speak english - so they just put down the
phone...
today a friend who speaks hindi talked to them..and after that i got
the following reference number:
CBDCC21227280675
until today noon my phone was working fine: now the outgoing call
facilities is not available anymore, i cannot send messages and i also cannot be called anymore.
can you please solve this issue urgently?
there should be still 66.53 Rs validity on it... so why isn't it working
anymore?
(i got my SIM card in october in rishikesh.)
thanks a lot and best regards,
s.bicke
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