I have been trying to change my pre-paid phone service with Airtel to post-paid. I gave all the necessary information eg.photo, id proof for the transfer since 3 weeks but not a thing has been done about it, i have called several people in the said company and spent hours been put on hold and been promised that i'll be given the proper service but nothing, i am so frustrated with Airtel and i am in the process of getting a new connection from another mobile provider. Everytime you call the help line you have to talk to a machine for a very long time and in the end there is no result, i can't believe that in a country with 1billion plus people you still have to face machines every day, it is totally frustrating!!!
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