AIRTEL STOP MAKING THESE ILLEGAL CHARGES :
Got a message of Rs. 20 charges for "weeklysub subscription" that we never asked in the first place.
Called the Customer service and tried to explain. The rep was extermly rude and tried to put the blame on me.
On my firm denial he asked me to be on hold to speak to a supervisor. After being on hold the call was abruptly disconnected. I called again and was on hold and the call abruptly dropped after waiting for the supervisor to come to the line.
Insult on injury, Airtel is charging the customer services calls to complain and not even answering or resolving the issue.
Very sick was to fleece customers, I bet even 1% don't follow-up to complain... this is an obligation of AIRTEL to make sure such illegal charges do not come in the first place and there should be a user friendly was for the customer to get credit where wrongfully done by AIRTEL.
I ask Airtel to credit all such charges made on this number and make a note so these things do not start again.
RKB
Phone : 9910838801
Email: [email protected]
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