This is to remind you that I have complained in TRAI couple of times (22.01.2011 & 04.02.2011 by [email protected]) but did not get the expected customer service by Airtel. I am finding it difficult that how a service provider like Airtel can play with customers, I would like to request you that intervene in the issue immediately and come into action, as you are known for the customer right protector. If an organization like you can not give me the solution suggest me where I should go. I hope this situation will never come that I will be going to court for the required justice. I am bit worried that whether Airtel is overlooking TRAI.I have been fed up with the kind of service and response Airtel is giving me.
I heard that TRAI have strong power to stop autocracy but in that case TRAI is unable to do something or stop this autocracy which is making by AIRTEL.
I had received call from Mr. Manoj & Mr. Arun but I think they can’t do anything because they (AIRTEL) don’t want to do anything and it is diminishing company’s status in the eyes of consumer.
They every time say that they will come back to me after cross check and they are making excuses saying that your address prove is wrong.
My connection is running since last 4 years and there is no problems with address prove. So there is no question for document confirmation in lack of any intimation.
Please do the needful, I’m awaiting quick response by TRAI
My alternate no. is:
1) 91 9928613814
2) 91 9699046494
Thanks & Regards
Raj
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