I am Mahesh and i am using Airtel (9867423844) for the last 4 years and the service is pathetic and thanks to mnp... wherein i can change the service provider without changing the number... my problem with airtel is that i activated a service for sms wherein u can send sms for 10p/sms and there is a rental for 1 re/day... i have been using the sms pack since last one year and in jan i send a msg to deactivate the service.after 3-4 days i saw that my balance was still getting deducted..so i send the msg repeatedly for 1 week..nothing happened and finally i called the customer care and told them that i want to deactivate the service and i have been trying to do that for the last one week and they said that they will do it..and they also saw that i was trying to deactivate the service by sending the msg and so i told them that it is not my fault that if there are any technical issues why should i pay from my pocket... tehy apologized and said that they will deactivate the service but there is nothing that they will do to get me the refund or any compensation instead they started blaming me saying that i shud have calld them earlier to prevent from balance deduction... i escalated the call to their supervisors..and i got the same answers..i kept on calling them for a month and atleast twice a week and wasted my money by speaking to them and as it is not free to speak to the cust care..and later i stopped calling them and now its been 3 months to that incident and the worst part is that they are still deducting 1 re/day from my balance..i am just waiting for the right service provider and my research is still going on..and i ust want to know every body that never opt for airtel and IT LITERALLY SUX..(pardon my language) but i am very pissed off..i hope that the company shuts down... and i am sure that i am not the only one who is not happy with airtel..there might be thousands like me..
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