Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Offers not valid, complains not taken care of | News #69557

Airtel
Offers not valid, complains not taken care of

I Siddharth Gandhi,

i have been complaining on airtel costumer care sinc 24th of march.

i had applied for the port facility. the main reason was that i was not happy with the current plans provided by airtel.

i was then offered a plan according to which my call charges had to be 10p AtoA

&30p for the rest local calls.and for that a daily rental of Re.1 had to be deducted from my account. and the plan was promised to be on within 48hours.

1stly: i did not get any such plan on my phone till date.

2ndly: i have complained again and again, but am not getting any feedback to my complains.

3rdly: i am always asked to hold on the line while i am to be connected to the senior supervisor, but as and when i am kept on line my phone is disconnected.

4thly: without any confirmation my call rates are changed from 50p per minute to 1p per minute... i have never applied for any such scheme.

i request you to please take care of this problem of mine. or if its not possible then please do let me know so that i can change my connection.

i hope my problem will be taken care of.

my number is 919831143909

your faithfully

Siddharth Gandhi.


Company: Airtel

Country: India   State: West Bengal

Category: Telecommunications

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