I had word with Airtel customer support on 02 May for changing my corporate mobile number to individual number, since i left that company (ibibo Web Pvt. Ltd.) long back.
They had told me "You need to get a mail sent from your last company official email ID to [email protected]"
and i did the same. On Tue, May 3 at 4:07 PM a mail has been sent:
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Subject: Transfering of Corporate connection to Individual connection
Dear Team,
Please transfer Airtel connection number 9910080099 to individual connection since the employee has left long back. Also ibibo has no issues of transferring this connection to individual.
Thanks & Regards
Manager-Administration
ibibo Web Pvt Ltd
(I am not disclosing the details of person here but he CC me the same copy as well)
and we got acknolodgement mail as well:
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Subject: Acknowledgement Mail.
Dear airtel customer,
Thank you for writing to airtel. Your mail has been received by us, we
shall get back to you within 24 hours.
Warm Regards,
airtel customer service
and till date its not been done. I don't know whats wrong with Airtel people why they are not doing it.
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