I have recently started using airtel prepaid on my mobile number 9560726994 with iphone and recharged it for 444. I got a message that Friendz and MKR had been activated automaticallly @ Rs. 30 for 30 days. How can a charge be made to my account without the specific instructions from my side. This money needs to be refunded.
On change of chip I also got the message that for GPRS is had to call a number 12118. I called this number 4 times and when i pressed button to speak to CC executive it hung up. Moreover I realized that in this process my account had been debited by some 100 odd rupees.
What a bakwas and horrible way of cheating people! In case I do not get this issue resolved and money refunded, I am going to write to TRAI for this.
on 2nd thoughts, I will write to TRAI as it is as they are cheating n number of other users who do not have access to way of complaining. It should be mandatory for them to take prior approval for each charge except call and sms and give a summary of charges made in the last 1 week.
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