Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Excessively low talktime | News #71090

Airtel
Excessively low talktime

On the 19th June, I recharged my Airtel Prepaid account with Rs.200/-. This was the message I received:

" RECHARGE SUCCESSFUL on 19-06 at 08:06PM.Talktime Rs 1.00.MRP Rs 200.00. TransID 312526408. Send 3G to 121 to activate 3G Services

From: ERecharge

20:06 19/6 "

I got a talktime of Rs. 1.00/- when I recharged my account with Rs.200/-.

My phone wasn't on roaming and I had rarely used my phone for outgoing calls, the account balance became zero within a few days, ensuring that there was no error in the above-mentioned message I had received from Airtel on recharging my mobile.

On 26th June, I again recharged my Airtel Prepaid account with Rs.100/-. This is the message I received:

"RECHARGE SUCCESSFUL on 26-06 at 04:25PM.Talktime Rs 0.10.MRP Rs 100.00. TransID 334462210. DIAL 55255 (tollfree) for special offer!

From: ERecharge

16:25 26/6 "

I got a talktime of Rs. 0.10/- when I recharged my account with Rs.100/-.

As in the previous case my account balance became zero in about a single outgoing call, ensuring that there was no error in the message I had received on recharge.


Company: Airtel

Country: India   State: Rajasthan   City: Udaipur

Category: Telecommunications

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