I was using HUTCH for about 2yrs now. I started using Hutch from the time i got my cell. Well I have had worst experiences ever with HUTCH. First i had a pre-paid connection, i regularly faced network problems. I got Hutch simply because of free sms offer. Well after few months i got a post-paid connection, soon my trouble started. I started getting calls from unknown people asking me to buy credit cards, personal loans etc... Well this was not enough, they never sent bill which had exact amount, every month i had to call up customer care for hours together to make them understand that they have charged more. Well I had done this for about a year. I still had the patience to use HUTCH as it was difficult to change my no at this stage. Also, I complained Customer care and reported on their website about the network concerns i was facing, 10 months back. Well i got a reply, its under process. I decided to cancel my connection and end the matter. Well Customer care people only wake up and start making promises when u ask for cancellation. Well they did give a call and said they would initiate a quick action and they are going to have a tower in my area. The network was so bad that i never used to get a call when i was inside my house. I had repeated made requests to Hutch to solve the problem, but they were happy giving me rental waivers, as i was paying a hefty bill of 3000/- per month. Well finally i decided to stop using Hutch once for all. I canceled the connection and finish it off. One fine day i got a call from one of the insurance co's, as usual, i used to say no and hang up. I decided to ask how they were able to get the details? The person responded saying, he got from database. On repeated inquiry he accepted Hutch has shared my personal info with them. Well, finally i decided to take legal action against them and teach them a lesson. Well i guess thousands of software professionals are such targets. I was shocked to know that a company like HUTCH can go to such an extent. I complained the manager of HUTCH and decided not to pay my dues, i knew if i make the payments then they are not going to take any actions. Well now its been months, not a single action has been initiated.
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