Inconsumercomplaints.com » Telecommunications » Review / complaint: Hutch - Wrong information given! | News #7171

Hutch
Wrong information given!

Hutch (hyderabad) had sent out a message saying that there is a promo offer wherein if a customer pays monthly 99Rs, he will be able to make calls to Gulf Countries @ 3.99 per minute. After I activated this offer on my number, the 99 Rs was deducted from my account as stated in the message. But I was charge @ 7.99 Rs per minute. Upon asking the clarifications on this, the executives says :

"It was a mistake from ourside. But nothing can be done now, you will have to pay @ 7.99".

I had also raised a complaint by calling their call center which was never looked into...


Company: Hutch

Country: India

Category: Telecommunications

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