I AM USING AIRTEL MOBILE PREPAID - NUMBER 919815329522
IN MAY I NOTICED THAT MY BALANCE WAS BEING DEDUCTED ; WHEN I ENQUIRED FROM THE CUSTOMER CARE THEY SAID THAT CRICKET UPDATE & JOB ALERT SERVICE HAS BEEN ACTIVATED.
I TALKED TO THE SENIOR TOO & HE SAID THAT FROM THAT DAY ONWARD NO SERVICE WILL BE ACTIVATED . HE SHOWED HIS HELPLESSNESS IN REFUNDING THE AMOUNT.
YESTERDAY i.e. ON 22-8 I DOUBTED THAT AGAIN THE BALANCE IS BEING DEDUCTED; SO I CONTACTED THE CUSTOMER CARE . FROM THAT SIDE SAME REPLY THAT JOB ALERT IS ACTIVATED & ALSO SOME HUNGAMA SERVICE IS ACTIVATED. IT IS GOING ON SINCE 2-8.
I NEVER ASK FOR ANY SERVICE BUT IT APPEARS THAT THE STAFF HAS BEEN INSTRUCTED BY THE OWNERS OF THE COMPANY TO DO THIS DIRTY JOB OTHERWISE NO EMPLOYEE CAN DO SUCH TYPE OF THING ON HIS OWN.
THE COMPANY IS DENYING THE REFUND
DR PARTAP SINGH.
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