Hi,
This is regarding my airtel fixed line. My telephone is getting switched on automatically while not in use (i.e., while in idle state). Just two months before only airtel has given me a change of telephone, but it is not a new one. There has been a problem with this one too... When i called customer care, they are saying that it will be not changed as i am a old customer and it will be changed only if the landline has been brought within one year time. This plan has been introduced before 4 months. I am using airtel connection for 3 years now. If this is the case, then how come these guys can give me a change of instrument before two months and not now??? This is ridiculous. The fault is because of u guys. You guys provided an used instrument instead of new one and the problem keep on existing with this. But this time it's just a waste of time by keep on calling customer care and there is no response from them... Just all ****** up with this instrument. Is there any solution to resolve this issue???
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