Dear sir,
my name is praveen Kumar Saraf, i am from Jharkhand, before more than 10days back i activated my black berry plan of 399, but till now they dont activated & deduct my balance on the same date, when ever i used to call customer care they dont take care of this issue and ask me to drop a mail, when i mail to a company they never use to respond me,
i'll forward you the mail, kindly help me out, my no. is9546070555, and Email id is :- [email protected].
From: Praveen Saraf
Subject: Re: Fw: dissatisfy with the airtel BB service
To: [email protected]
Cc: [email protected], [email protected], [email protected], [email protected]
Date: Tuesday, 4 October, 9:40 AM
why the hell u all disconnected my voice call service from past 5 days, is it a kind of joke u all are playing with ur customer.
Thanks & Regards:-
Praveen Kumar Saraf
& On Sat, 1/10, Praveen Saraf wrote:
From: Praveen Saraf
Subject: Fw: dissatisfy with the airtel BB service
To: [email protected]
Cc: [email protected], [email protected], [email protected], [email protected]
Date: Saturday, 1 October, 8:30 AM
this is the first & last reminder mail,
till now my service not been activated till date, even they disconnect my airtel service too, my alternate number is 9304886851
Ashish sharma of senior customer care executive (BB support) & there junior member is not at all responding to this issue like Pankaj, ravinder etc from delhi is not looking after this issue, neither i am getting any kind of reply or support from them,
they use to promise me that they will be get back to me within 24 hrs, but no response,
they ask me to mail this issue, then also i am not getting any kind response,
just for the BB 399 plan i already spend around more than Rs150 then also its of no use,
if i am wrong, u all might be having all the conversation between me and ur executive, u can hear,
this will be the final mail from my side.
Thanks & Regards:-
Praveen Kumar Saraf
& On Tue, 27/9, Praveen Saraf wrote:
From: Praveen Saraf
Subject: dissatisfy with the airtel BB service
To: [email protected]
Date: Tuesday, 27 September, 8:38 AM
i am not at all satisfied with the black berry service which i am getting in Bokaro Steel City (jharkhand), myself Praveen Kumar Saraf & my no is 9546070555, activated the black berry plan on 24th of september at around 8am in the morning and till now its not been activated, & when i used to call to the customer care regarding the same issue they put me on hold. boss i'll tell you we have to pay u when we call to the customer care & we dont have a waste of money to call, and for the same issue i already spend around rs40,
so i would like to know weather u can provide the service or not because there are lots of hungry telecom company where i can switch over.
Thanks & Regards:-
Praveen Kumar Saraf
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