Airtel
Deletion of my numbe

HI,

I had been out of INDIA for 80 days, and I was not aware of the rule that in 3 months the number will be deleted.

I have been using my number for the past 6 to 7 years.

I had called the airtel customer care number before completion of 90 days, and they had told me that the number has been deleted and it cannot be got back.

Today I went to airtel office near my house and they are saying that the number could have been activated if i had come before 90 days.

I got wrong communication from the airtel customer care, and they have not logged when I had called them and the conversation between us.

I dont know whether airtel can do something like this to a customer who has been using their service for so many years.

This problem was due to wrong communication from the customer care agent.

The agent in the office spoke very rude as well.

Please help me in this regard.