Airtel Team,
Even after loggin a complaint and clarifying with Service Provider that there was no usage of said Landline connection, the company has came from its level. Also response from Mr. Rakesh Ranjan clearly specifies that the problem has been resolved, which means there is no due on me for Airtel. The response was against an older complaint logged against Bharti Airtel.
Yesterday there was a call at 2:50 PM from a so called Advocate Mr. Abhishek Gupta (9509227185) from Delhi informing that a case under section 420 was registered in my name in Delhi High Court. He asked me to pay the bill of Rs.2199=00 in 1 hour else he will forward the file to Magistrate, once that is done I will have to attend the court proceedings in Delhi on Monday 31st Oct with a fine of Rs.22, 000=00. Also I will have to bring 2 bails (jamanati) of Rs.8000=00 each.
Since currently I'm undergoing financial as well as mental turnmoil due to my mother's serious illness I decided to pay the amount to avoid any tension and left in search of Airtel Relationship Centre. At 5:30 I reached the ARC to pay the bill all I found was closed shop. This I intimidated to Mr Gupta, then he asked me that it was OK if I pay the bill next day by 12:00 PM.
There are many flaws in Company behaviour:
1. I have not cheated still a case under section 420 is applied on me (infact its the Company that is fraudulently trying to get money from my pocket).
2. I don't understand that 10 times fine has to be paid for any such cases (this seems to be frightening technic so that customer agrees to pay the small amount).
3. If it was OK to pay the bill by 12 PM of 29th Oct. 2011 why the person tried to harrass me mentally that it has to be paid on that day itself.
I would like bring the attention of government towards company's such harrasments in cases where consumers are not defaulters of any bill payment and are innocent.
Gautam Lapsiya
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