Dear Sir,
My name is Amreek Singh and I recharge my mobile No-9958574999 in punjab as on 28/10 by Rs. 200 from a local shop and I got surprised when I received a massage of Nil balance after calling to customer care I informed that this was a 3G recharge then I request him to kindly convert this recharge into talktime balance as shopkeepar and me both are not aware with such service and I also not required such service then customer care ask me to contect in Delhi as this is a Delhi No. and as 02/11 when I was in Delhi I contact to custmer care and they reply that this is not their fault as the local shopkeepar who recharge the phone are not working on their behalf. So I request you to please resolve my problem and convert this recharge to talktime as I am not interested to avail 3G services.
Thanking You,
Amreek Singh
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