Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - GPRS Charges | News #76061

Airtel
GPRS Charges

Hi,

This is Jithin using airtel mobile number 9895008030 post paid connection for last 6 years. I have activated GPRS in September 250 rs Unlimited Plan. 3 Months back i realized airtel charging 3000 - 4000 rs for Gprs usage. My company paid all bills during these period. Fortunately i checked bills and realized the same. I called 9 times to customer and they told me they don't have any unlimited plan. again i called from other number and they confirmed unlimited plan is there. I recorded these all calls.

This is 100% cheating from airtel

I registered complains 3 times to return the amount they collected for gprs. 4 calls i got from different people and they told me don't change service provider they will return amount. Till no response and continuously getting sms insisting pay bills.

Jithin


Company: Airtel

Country: India   State: Kerala   City: Ernakulam

Category: Telecommunications

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