Dear Sir,
This is in reference to a call made to the Blackberry Airtel Customer Care department (7070) from number 9818823344 at 02:02pm. THE ATTENDENT TOLD HIS NAME Mr. VIKAS.
But I am really very sorry to say the Attendant didn't know the sense of talking, If i am not understanding a thing, he is no one to shout on me and say that i am not knowing any thing in a very rude behaviour and sarcastic manner (bad insulting language) to show the customer down, really it was bad on his part to misbehave in that way which is not at all acceptable and just hell he also turned some words out which is not resistable at all.
With only the respect of Airtel I did not reply him and disconnected the phone.
But for sure this matter has to be taken up seriously and some Punishment OR STRICT ACTION should be rendered or else i will just Port my number to some other network but i don't want to do that as i am a customer with airtel since last 12years.
or else i should move to the higher authorities if nothing is done to it.
If attendant like him stays in the company the company would have a very bad impression.
So not to increase the complaint and telling about that worst attendant i would like you to take a strict action so that it is never happens again.
Will wait for your precious action and the reply to it. Hope to have a serious action from your-side with full investigation to know the worst of it!
Thanks a Lott..
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