Airtel D2H
Worst responses from Airtel D2H customer executives

Hi.. My name is Nirav Bhavsar.

Customer ID: 3006614008

I have purchanged a Airtel D2H with yearly subscription of Ultrapack (Cost: 4350 INR) on Saturday 25-Dec. I have called Airtel D2H customer care 5 times regarding activation and customer number for my transaction for the Airtel D2H connection. I got very very worst answers from the customer care executives regarding that.. even they are responding like they will update us in next 1/2 hour and after calling an hour from last call, still getting the same answers... I never experienced worst thing like this in my life.

Further contineous follow ups, I got customer id (3006614008) from Airtel D2H on around 1:00 pm and got to know that the installation guy will come to home for installation. I suggested the installation person to come at my home around 6:30 pm evening for installation as I will home at that time after my working hours. And now surpisely, I got a great answer from the person... It is about to dark so he is not comfortable for installation at that time.. even he is not come to our place as its too late for him... like this.. there are more rude answers from him..

As I am working in day time so I must prefer the installation would be done in evening time and same I told to Airtel Customer care executive (Name: Gayatri) who has activated my D2H connection. She has confirmed me that in case the installation will not done on 26-Dec, the person will come to my place for installation at 6:30 PM on 27-Dec bases on my request...

I have been with very worst experience during this process in my life.. This cannot be acceptible as the Airtel service providers are giving the confirmation and advertizing the best services.

Now, let me know the right way to handle with this situation to install and activate my connection for Airtel D2H... Its highly recommanded a strict steps by the Airtel head / MD to handle this kind of experience and their staff for thier services.

Hope for a better assistance this time.

NOTE: I PERSONALLY ADVICE EVERY ONE, PLEASE DON'T GO FOR ANY ONLINE SERVICES FROM ANY PROVIDERS AS THEY ARE THE BEST CHEATERS IN INDIA. PLEASE PREFER TO PAY ONCE EVERY THING IN PLACE OR AFTER THE ACTIVATION OF THE SERVICE.

********************* JAGO GRAHAK JAGO *********************

Thanks and Regards

Nirav Bhavsa