Aitel giving us the services of IP TV, Borad band service and Land line (under one single bill). We have paid their last bill as demanded by the Air tel and my e-Receipt no.373863480 dated 10/07depostied on 10/07 at 12.42 p.m. throug Manoj Communication-Rohini for the Bill period 05/06 to 04/07 (Rs.1550/-) and previous 05/05 to 04/06 (Rs.1367/-). But even after the above payment they continuesly called on our land line and we get the recorded statement which state that the bill is pending for the above period. I called up their customer help desks on 14th July and he confirmed that they received all the payment and nothing is pending and asked me to ignore the recorded land line calls. But, today again we got a call from their land line number 91 1244183800 and they again said that amount is still pending. I herewith request to investigate the case and an immediate appology from their concerned officer. Otherwise I have not option but to approach the appropriate foroum.
Looking forward for your intervention and resolution on the above.
Advocate- High Court