I am Ganesh I am having airtel broadband connection. They charged dsl charges. I dont know what. I go to kodambakkam office htey ask to go t nagar office. I was shocked in t nagar The customercare officer racking the customer he is the senior citizen. the officer want to girls laughing. I saw the Customer ask any complaint copy. that customer care officer says not here you go to santhome head office they will give building document also. go go like that. I ask them simply he said sir this is not airtel office this is franchise. so you make a call 198 from your land line. more than two hours waste of my time. Finally they give Rs.250/- waiver. they are charging Rs.600/- i dont know what is that charge no one answer properly. Airtel superiors please watch your franchise customer care officers ask them to behave properly.
0 comments