Dear sir/mam,
My phone no is 7895510246. I got a promotional message at 12:29pm on 1st December from Airtel that "Sri Ram ki katha apne airtel phone pur suniye. Dial karein *0* for FREE". When i dialed this number, i heard the advertisement regarding activation of RAMAYAN service and cost for that, then i do not activate the service and cut my phone call. But i got the message at 8:35 on pm on same day that, your rs. 10 has been charged for subscribing Ramayan. I dont know when i subscribed. When i called customer care, then they said that you should call 121 for taking information before dialing *0* although it was said free and calling 121 is aso not free. So it means, airtel gives the offer to provide knowledge about its service for free and in advertisement it also tells about cost and method of activation, but when customer does not activate its service, then It forcefully activates that service and charges for that.
So you are kindly requested not to misguide and cheat the customer, because if one service provider looses its reputation among the people, then it is not good for that company and it is well known fact that mouth to mouth advertisement is the most effective way of advertisement.
Thus you are requested to return my money that has been charged. If i would have been desire for that service, i would not have been unsubscribe without completion of service validity although when i lost my money for that.. Hoping for your kind attention.
Thank you.
0 comments