I want to draw your kind attention towards a serious issue of
harrasment against Airtel.
I had a landline broadband connection in Chander Nagar, Ghaziabad. Phone
number was 0120-4104959. I am a customer with airtel since last 7 years.
I and my brother are into IT training and we have airtel corporate
connections at our bussiness work place also.
I was offered a limited plan of Airtel at my home of Rs. 550 a month
where i use my internet only for checking emails at night when i come
back from my office. I paid 3 months advance rental. 4th month when i
was about to make the payment, i got to know that the bill amount is of
Rs. 4500 approx. I was shocked and contacted 10 different people of
airtel to resolve the problem beacuse if i had to use inetrnet for Rs.
4500 i would have taken a Rs 750 unlimited plan. I even shooted an email
to the customer-support department of airtel regarding the same but i
dint got any response. It was very important for me to have a internet
connection at my home and i made every effort to resolve the bill issue
but noone helped me. I contacted airtel DSA and they offered me a new
connection stating to cancel the current one. They asked me to pay
RS.2500 for the new connection as a 3 months advance rental, i did that
, because of no options left. Now i have a new airtel broadband
connection at my home.
Now i want to seriously complaint against the harrasment calls which i
am receiving from Mr. Rajesh from Airtel. His mobile phone number is "
9891064140" and he also calls from a landline number as "011-46810042".
This man has crossed every limit of harrasment a person can do by using
a name of a complany called Airtel. For recovery of the bill this person
tried to harrase everyone i know by calling on the itemised bill. He
called my Sister's mother in law saying that she will get arrested and
he is sending police at her home. He shouted on her pressuring her to
give her address to send police with notice. He called my jiju and used
every angle of harrasment which can effect me. My sister;s mother in law
is a heart patient and she started crying after his regerous harrasment
calls. He called my relatives and friends having airtel mobiles stating
that this is the reference number of my landline connection and he will
be disconnecting his number by today evening otherwise they should ask
me to do the payment. He is using airtel's name by stating all these
fake talks. He crossed every limit of harrasment.
I want to ask you that how can you allow your staff to do so. Will
airtel be responsible of harrasing a heart patient. He called me fraud
and used abusive language with a lady. It is ridiculous. The activity is
still on.
My only request to you is to take strict actions against this person and
i want you to stop all these harrasment calls right now. If it still
continues i will be filing a law suit in consumer court. He is noone to
harrase people who have no links about a stupid airtel bill. Moreover if
it is like this then airtel is fraud because i am still using a airtel
broadband connection at my home.
Looking forward for your kind support.
Regards
Neetu Chopra
9711600802
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