It seems airtel is in a mith that they are kings and they can do any thing and no one can touch them. Their staff is ill trained, rude and misbehaves. If we ask for our right they teach us the jungle raj. I am suffering from last 6 weeks now and my instrument is not coming back after repairs. It was to my utter surprise when the local incharge come to my home and brought a dirty, filthy and foul smelling set duly packed nicely to give a feeling and make a fool of us by pretending it as a new one. When he was asked why our own phone is not back then he says we dont return the same but what ever is given to us we come with it and we should be thank full for it. I dont under stand why airtel is trying to make a fast bug by cheating people and specially who are loyal to them and paying their dues in time. I shall urge all not to use airtel as this company is going from bad to worst and now using cheap tricks via their ill trained, shabby staff to harress people. I shall surely like to shift from airtel to some other better company and hope the right minded people follow me unless airtel decides to regret and do the needful to repair the damage done... sanjay kapoor, ph no 011 45509805
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