Dear Airtel smart, sincere, highly educated & TOP LEVEL executives,
This is to inform you that my Phone no 0120-4280856 is barred from 2nd of September due to non payment as per youe system but I have already done payment on 24-08 7.33 pm in evening at your sec-11 noida store via cash.
Bill serial no-0036
Bill no – 505353315
Amount-3842
I have called in your so-called customer care on 3rd of September your executive has picked a call and 15 minutes of discussion he told me that this problem will solved in 4 hours, and given me request no-3414406 and told me that I will get a call from customer care.
I waited whole two days 3rd and 4th September I didn’t get any response from you smart people and your smart company.
After this I called on 5th sep with Mr Rajender in morning 11.15 am he told me the same story and given me the Froud Request no 21031934 and same no response from you people.
After this on 6th September I called in the evening and having a word with Miss Sanju and she also told me the same story like before and had taken my no for callback – 9540313777 (Sir definitely you will receive a call from our side with in 4 hours)
Usually I wait entire day of 6th September I didn’t get any call from you sincere guys.
On 7th September I called 1 pm in customer care and had a word with mr Anurag and the same story continues sir we have reascilate your matter and we have callback on your registered no -9911355600
After that when Miss Sanju had taken my no -9540313777 on 6th of september.
First of all I would like to know that, Are you people working professionally in your company or passing your valuable time in YOUR OFFICE means in customer care???
Secondly when I am trying to speak your customer care executive that I want to speak your Seniors or any higher management regarding this matter so what they said sir take this no 011-41614777, on this no you will able to speak with Mr. Gurmeet Singh and when I have tried this no the message I got from other side (your Language has been successfully changed).
So My agenda/ Aim is to tell you people I thing that the problem had taken 4 working days and still no response from your side because you people are busy in your world, you have taken the bill payment
Now somebody got pain after giving 15-20 calls in you customer care you people are not going to work because don’t have time to do work or don’t have time to solve the problem.
If you still have some professionally people who are able to do work in office then I am interested to speak with him.
ALL THE BEST
A Disssatisfied Customer of Airtel???
Pankaj Sharma-9540313777
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