Dear Sir,
Since MNP has launched I was eagerly waiting to take MNP on my MTNL mobile connection as it is having poor network, so I visited my nearest airtel dealer and asked about the offer, he told if you shift to Airtel they will give you 3 special offer for shifting to airtel. The offers are as follows 1.Airtel-Airtel 50 mins free for 60 days. 2.Airtel-Airtel calling rate @1p/2secs for 60 days.3. 300 Loc/national sms free for 60 days.
None of the above offers have been received and when we complained at their helpline or complaint centre they just told to go to the nearest airtel relationship centre, the centre staff just passed the buck to the helpline people and started playing blame game.
So, pl help me teach this company a lesson that they cant take the customer for a ride.pl find a solution for me. The no which I have ported from MTNL to AIRTEL is 9868026999 and the date of porting is 23/2.
KAPIL CHABLANI
9871247067
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