Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Mobile - Cheated by Airtel | News #82043

Airtel Mobile
Cheated by Airtel

My Airtel no if 9840301137. I was using the rs.499 blackberry plan and the bill amount went to more than rs.9000 for just a week. Dont know how this could go so much and Airtel has not given any detailed bill on this. I could not afford to pay this in one go and so told Airtel this would be done in parts of rs.3000 every month. It was agreed that there would be no late payment fees but now Airtel has charged rs 488 as late fees. I had also disconnected my blackberry services on Dec 7th but they charged blackberry charges of rs.899 for a whole month. I had sent a mail disconnecting the blackberry services by 7th Dec. Its a shame that a customer like me who has been with Airtel for 7 years could not be given a waiver or discount in the bill. They could have easily treated it with the rs.899 plan and waived off the amount. Atleast I expected a discount. Pathetic customer service and its sad Airtel is treating customer shabbily. Have stopped blackberry services and just waiting for number portability to shift to another service provider.


Company: Airtel Mobile

Country: India   State: Tamil Nadu   City: Chennai

Category: Telecommunications

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