Dear Sir,
I have been charged badly for GPRS service usage on my mobile no. 9029924342.
I had a GPRS pack already but due to some miscommunication between me and customer care dept. of AIRTEL, the GPRS pack was cancelled actually the pack was supposed to be upgraded but it got cancelled.mycredit limit was just Rs. 1300 even then my services remained active until my unbilled usage became Rs. 15000.
Even after escalating issue to many different departments in AIRTEL, they didnt help and kept asking for money to be paid as genuinely charged.
I have been receiving abusive calls now from AIRTEL asking for the bill which is not at all fair.
Regards,
Saman singh Midha
9664204210
Mumbai
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