Dear Sir,
Om 3/2, i called the airtel executive for a new connection. His name is Mr. Dayalan (his cell no. 9840789020. The cell number allotted to me was 8754418193) and I subscribed for plan Rs, 199/-.I paid the aactivation charges of Rs.331/ in cash and asked for a receipt. He said that the receipt and a welcome letter will come to me by courier. But he gave me the sim card with sim no. 899140021202240939 and promised to activate the phone within 2 hours. all the documents needed, like passport copy for address proof was given to him. But till 8 pm, no activation was done. So I called him on his cell number given above but he did not respond at all. Till today 4/2/2100 I had called him 10 time but he did not pick up the phone. Subsequently, I called 121 and gave a complanit and the complaint no. is 35640067 dated 4/2. I feel and fear that some foul play has occurred. Please look into this as I am longtime user of airtel ever since it started with 2 landlines and 2 cell phones. This is a big credibility issue and I would request you to investigate this and let me know.
G.Vasudevan. cell 9003018193.
0 comments