I am Dr Ashok kumar, my phone number is 9894848083, i am an airtel customer since using a prepaid card.
complaint: sudden deduction of rs 282 from my balance,
sir i have called the customer care people and registered a complaint regarding sudden deduction of amount (rs 282) from my balance and i have neither used mobile office nor opted for any new service.. complaint no 21119317438.. i was told the exact cause for the above issue is not known and was promised rectification within 48 hours..
2 have passed and no feedback either from the the technical people or the customer care people came.. and once again called back to cus care ..
this time a gentleman named rudhramorthi (tech head on duty on 8.12.2010) spoke and is tellin u have used mobile office for 2 hours and that has caused the amount deduction.. which IS TRUELY UNFAIR . the reply was not at all satisfactory and irritating.. no one there knows wat exactly wat is going around ..
the responce to my complint was handled poorly.. which reflects the bad quality of the people woking there and the MANAGING DIRECTOR 'S poor administration..
i am FEELIN BAD AND SHAMEFUL in using this airtel network because of few unprofessional people sitting there..
kindly take this as an issue and see to tat necessary actions are taken.
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