Hi,
I was an Airtel user for past 3 years and my mobile number was 91 9980659846 which was a corporate connection. I got a call from customer care saying that air tel has recently launched 3g for better speed in internet usage. I told them to activate this for this month after taking a clarification that the bill will be charged on prorate basis.
My credit limit is only 2500 per month and this April i received a bill of Rs.4011.On calling to customer care they confirmed that this high amount in the bill is for my high usage of internet. I was not having any clue why the data usage was so high after activation for this 3g. Even though my credit limit is only for 2500 i didn't get any sms or call form air tel that the credit limit is exceed 2500.Now Airtel is harassing me to pay the amount of 6000/- which is no point in it as there is no intimation of the credit usage.
Please help me out of this situation as this mental toucher from Airtel is affecting my life in all the manners. I requested Airtel to clear off the dues on grounds of humanity and the past records I had with them.
Best Regards,
Savinay hande
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