Hi Sir,
I had an AIRTEL post paid connection with the number 91-9741611999. I had lost the SIM card in early 2009. Some time later i got a call from airtel that i have unpaid bills for that number. As it was my mistake that I did not cancell the connection, I paid all the pending amount on 2nd week of July (which are mentioned below) and requested to cancell the account.(I was forced to pay the money to have the account cancelled).
Mobile No : 91-9741611999
March Bill Paid: Rs 281.00
Mobile No : 91-9741611999
April Bill Paid: Rs 326.00
Mobile No : 91-9741611999
May Bill Paid: Rs 349.00
Mobile No : 91-9741611999
June Bill Paid: Rs 1070.00
On 23rd November, i got a mail from Airtel that i still have a due of Rs:957.28 towards the connection. I had replied on the same day to that mail specifing that i have cancelled the connection, but i did not get any reply from Airtel.
After that i got about 4-5 calls from Airtel for the same problem and when i told them that i had placed a cancellation request already, they informed me that they would get back to me, but every time new representative used to talk with me.
On 4th January i got a call from Airtel legal department for the settlement of the same issue and as i dont have any service request number for which i had placed for the cancellation, they informed that they will go legally if i dont settle the bills. I clearly informed that i had cancelled the connection long back and even if we make call to that number, we get a reply that it is not a valid number. Airtel is billing for invalid numbers also.
Please register my complaint and suggest me.
Thanks and regards,
Kiran
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