The General Manager
Airtel India
Subject: Extreme harrasment by Airtel for discontinuing my postpaid connection
Dear Sir,
I have a Airtel postpaid connection for last 2.5 years. As I have travelled out of country, I have given a request to discontinue my Airtel connection on 09-march. My service request number was 31303639.
I received numerous calls from Airtel after that and several new requests were taken by Airtel employees. Even after contacting the nodal officer on 22-march it was not resolved.
Some person from Airtel came to my house and collected my photo, voter ID and proof of residence on 27-March.
Even after all these, some other person called Jagannath Maity (number: 09831522071) came to my house on 10-April to collect Rs. 180 as settelment amount and again all my ID proof copies.
Currently I am out of India and cannot continue this conversation with Airtel.
Can you please take proper action on this so that customers like me doesnot suffer the same harrasment from Airtel employees.
Regards,
Ananya Ghatak
Contact: [email protected]
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