I have an airtel post-paid connection for last 3 years. Mine is CUG 399 plan. I have tried changing my bill plan several times, but it never reflects in the system. I am getting very huge bills. Recently I tried to change my bill plan to "Freedom" plan that is 1p/sec plan. I followed the instructions mentioned in the website, i also got an sms from 121 saying "Airtel Freedom 249 plan would be activated on your airtel mobile from the next billing cycle and you will receive an sms..." I received this message on 14th Dec and my bill plan is supposed to change from 27th dec. But i find no change in my bill plan. can someone please help? My working hrs are very odd and I am not able to take out time to reach nearest Airtel showroom.
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