Dear Sir,
My Airtel prepaid no. is 9025259165.
1. since 20th August my account refuses to get recharged by both easy recharge and voucher recharge. I complaint this problem to Customer care on 21st Aug and they asked me to type 'TM' and send to 404.
404 replied 'U are currently enjoying a special tariff/sms benefit. which will not be carried forward to the new plan benefit of the current plan'. Problem not solved.
2. I could not get connected to Customer care (198, 12131, 121) for one month. I complained many times and they promises it will get resolved in 2 days. But the problem persist still.
Regards
Masiullah
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