I AM GIVING AN EXPERIENCE WITH A REQUEST 1) TO GIVE ME SUGGESTION AND 2) IF ANY AIRTEL OFFICIAL SEES THIS TO TAKE STEPS TO CHANGE/AMEND RULES LIKE THIS. 3) ALSO GIVE ME EMAIL IDS OF TELECPOM REGULATORY AUTHORITY OR IS THERE ANY FORUM WE CAN MAKE A COMPLAINT LIKE OMBUDAMAN. 4) TO LET AIRTELPREPAID CUSTOMERS TO BE AWARE OF SUCH A PROVISION AND TAKE NECESSARY STEPS LIKE RECHARGING ONCE IN THREE MONTHS.
YOU ARE TALKING ABOUT ONE INDIVIDUAL CHEATING. I WILL TELL YOU STRATEGY ADOPTED BY AIRTEL INDIA FOR GETTING PUBLIC MONEY UNDULY. I HAD PREPAID CONNECTION NO.9003119897 AND I CHARGED THEM WITH RS.4200 AND I LEFT TO USA IN JULY. WHEN I RETURNED BACK ON 6TH JANUARY THE REGISTRATION OF LINE FAILED. REASON - AIRTEL PREPAID HAS A CLAUSE - IF ONE DOES NOT USE THE LINE FOR OUTGOING FOR 90 DAYS OR RECHARGES ONCE IN 90 DAYS THE CONNECTION CAN BE DEACTIVATED. HERE NORMALLY U WILL HAVE PEOPLE HOLDING MONEY IN HUNDREDS. BUT THE SAME RULE IS APPLIED IN CASES LIKE MINE WHERE THERE IS A BALANCE OF 4200 .MY EFFORTS TO CONTACT THE NODAL OFFICE HAS NOT BEEN FRUITFUL. NOW I HAVE ONLY OPTION OF GOING ON LEGAL ACTION . NOW I TOOK AIRCEL CONNECTION 9094155869 AND AM THINKING IS IT WORTH PROCEEDING AGAINST AIRTEL LEGALLY. BUT AIRTEL IS A BIG CORPORATION WITH FUNDS AND THEY CAN FACE SUITS. RULES ARE MADE WITHOUT PROPER THINKING AND RULES ARE NOT EXPLAINED TO PEOPLE IN PERSON OR THROUGH EMAIL. EMAIL ID ARE TAKEN AND ARE NOT USED. EVERY ACTION HAS BECOME COMPUTERISED INHUMAN APPROACH.
0 comments