Sir/Madam
My name is Ramjibhai S. Gadhia. I am having Airtel Mobile connection since last one & half year (Approx.) in Gujarat State.
My Airte Mobile No. is 96010259007.I have started this no. as postpaid with government CUG plan (for one year approx.) and then converted it to prepaid lifetime with 1paisa/second plan. Resently since last few months this Mobile No. is in Roming (In Rajasthan). From last few days my mobile no.-09601259007 is not working (Neither I can make call nor receive).
I asked Airtel's Customer Care (No.-09898012345), Rajkot Airtel's Customer Care Relationship Center Head (Contact No.- 09898549026), Nodal Officer at Gujarat (Contact No.- 09724534865), And Higher Authority (forwarded me to him by Nodal Officer) at Gujarat (Contact No.- 09724544865). But answer given to me by above all Responsiable Parsons (for Airtel Customer Care) mismatches with each other's answer.
I talked with Airtel'sCustomer Care Relation Ship Center Head on dated 19/04, he told me that you have lost your Mobile No.-09601259007 and it will come in market on date 12/05.
So, now I don't know what to do? Why Airtel's employee can't give a proper and unity answer that because of which reason My Mobile No.-09601259007 is deactivated?
Then I Talked to the Nodal Officer (Gujarat) and Higher Authority (forwarded me to him by Nodal Officer) Gujarat on dated 20/04, then informed me your Mobile No.-09601259007 is allocated to another person on 20/04.
How it is possible in very-very sort time?
When I asked Airtel persons to give me in written why my SIM card discontinued I don't get satisfactory answer to get in written.
My mostly comminucation was done by this card.
I want Justice.
Airtel CUSTOMER
Ramjibhai S. Gadhia
"Hari Om", Tantipark Street No.-3,
Plot No.-19/20B, Nr. Gulabvatika-3,
Amin Marg, Rajkot-5.
Gujarat, India.
Contact No.- 919024880996
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