Airtel pre paid
Mobile no. diaconnection

Sir/Madam

My name is Suresh Kanaparthy. I am having Airtel Mobile connection since 9 year (Approx.) in Andhra Pradesh State.

My Airte Mobile No. is 9866102468 .I have started this no. as postpaid for 4 years and then converted it to prepaid lifetime plan. Resently since last few months this Mobile No.not in use. From last few days my mobile no.-9866102468 is not working (Neither I can make call nor receive).

I asked Airtel's Customer Care, Airtel's Customer Care Relationship Center- Ameerpet Airtel Headoffice, Nodal Officer. But answer given to me by above all Responsiable Parsons (for Airtel Customer Care) mismatches with each other's answer.

I talked with Airtel'sCustomer Care Relation Ship Center Head on dated 10/09, he told me that you have lost your Mobile No.-9866102468 and it will come in market on date 21/07.

So, now I don't know what to do? Why Airtel's employee can't give a proper and unity answer that because of which reason My Mobile No.-9866102468 is deactivated?

Then I Talked to the Nodal Officer on dated 10/09, then informed me your Mobile No.- 9866102468 is in Open Market, then i asked to reactivate it, they informed we will forwarrd a request, after one weak follow up on 17/09 I came to know that My number was taken by other person.

How it is possible in very-very sort time?

I need my no. as I used it for almost 9 years.

Please help me..