Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Prepaid - Non-connectivity to numbers starting from 9844xx | News #86881

Airtel Prepaid
Non-connectivity to numbers starting from 9844xx

Hello,

My number is 96116 62527 begin_of_the_skype_highlighting 96116 62527 end_of_the_skype_highlighting. I am facing a peculiar problem with this number. Any calls TO numbers starting from 9844xx or spice customers in my case never get through. Infact it never gets connected. This has been from the day I bought this SIM. Almost everyday I give a call to the Airtel customer care and I need to explain my problem to everyone and as Airtel has started to charge some amount if you talk to the customer care, I get charged heavily... There have been a lot of occassions where people at Airtel have assured that this problem would get fixed. I have even spoken to a senior executive named ARJUN and he said that this issue would be fixed and they ll get back to me. But nothing has happened on this front eventhough it has been more than 4 months. I have written to TRAI about this too...

I hope something good happens soon..

The above is the complaint made by me on 22nd June... There was a problem and Airtel finally acknolwedged it... This was the reply and I could see a resolution

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Vinay Chugh

Airtel Customer Service Team

But this problem has crept again... I want an immediate resolution as I am losing a lot of money bcoz of this stupid connection...


Company: Airtel Prepaid

Country: India   State: Karnataka

Category: Telecommunications

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