Sir,
I was having a prepaid GSM connection with the AIRTEL (9895292415) which was used solely for net surfing and not for making any calls. I opted for the easy charge option for 1year paying Rs 1999/- at the local agent. After 6m the company stopped the service to the SIM when I was having an account balance of about Rs50, saying that I did not make the necessary recharge in the prepaid account. Please not that I was not using the connection for making voice calls or SMS since this I took the connection only for GPRS and I had another connection with BSNL.The costomer service rep. did not have any solution for the problem and as a result I lost around Rs1000/- on this account.
Pradeepkumar. P.R
Puthenparambil,
Peechi,
Thrissur.
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