My airtel number is 9007486775
Today morning I got this sms:
Your Airtel Friendz Chat service has been renewed. You have been charged Rs 30 for 30 days. Dial 543216 to WIN diamond ring and chat with new friends at Rs2/min
My balance was depleted of Rs. 30. I have NEVER activated or even used this stupid Friendz chat service and don't know what it is. Calling customer care center is of no use, always it says "There is temporary congestion in the network".
This is pure daylight robbery on the part of Airtel. They are forcing upon their stupid VAS on customers who do not want them. Over the top, their customer care number is chargeable. This is fraud.
Please solve my complaint. If it is not solved, I would really look at the options of MNP.
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